Recent findings into the use of Facial Recognition Technology by Bunnings in Australia
Recently the Australian Office of the Information Commissioner (AOIC) handed down its findings into the use of facial recognition technology (FRT) by Australian Retailer, Bunnings. While finding that Bunnings breached Australian privacy laws, the determination didn’t say you can’t use FRT . You just need to be better prepared to implement practices, procedures and systems required to comply with the Privacy Act.
These practices include ensuring the use of FRT is proportional and necessary, making sure there is transparency with customers and spectators on why FRT is being used and capturing this in a Privacy Impact Assessment.
Vix Vizion can assist organisations in understanding requirements and preparation of the necessary documentation. Please contact Vix Vizion at sales@vixvizion.com
The Privacy Commissioner also pointed out that the FRT system is more accurate, practical and cost effective than some of the alternative tools and strategies tried by Bunnings. Their findings help provide a clearer roadmap to implement FRT systems for the appropriate use cases.
PS
Bunnings are seeking a review of the findings with the Australian Administrative Review Tribunal. Please see an interesting article by Bunnings covering their views.
Dec 20, 2024